Shipping & Delivery

  • Shipping Time

 ShippingReceiving Time = Processing time + Shipping time

Time Shipping Method Processing Time Shipping Time
standard 3-8 business days 7-15 business days
  • Shipping Countries

For most of the countries (USA,UK ,Australia and Canada), transport is available. However, shipping may not be possible for some limited countries (especially remote islands in the United States, etc.).

Notes:

  1. Please write your complete address including Name,Phone Number, Street City and State. Customers will cover the loss caused by an incomplete address or incorrect address.
  2. After the order has been paid, the warehouse needs 3-8 business days to process your order.  You will receive a notification once your order has been shipped.
  3. In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
  4. If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact the Customer Service to verify.
  5. If you didn't get all items at the same time, your order may be shipped in separate parcels. Please don't worry!
  6. For damaged or missing pieces, please contact the Customer Service Team for further assistance.
  7. The final delivery time depends on the local logistic information.

If you have any further questions please contact us via service@featach.com.